Frequently Asked Questions

What is home health?

Home health is a physician-ordered service designed to enable patients to maximize their ability to function safely at home by teaching patients and their caregivers how to provide effective, appropriate care. Symptom and disease management, medication management, mobility, home safety issues and a wide range of education are among the many needs covered. 

Can I call in my own referral?

We are happy to answer any questions you may have about the many services we provide. However, we must have a physician's order to provide care. Talk to your doctor if you feel you have a need for home-based services.

How do I qualify for home health?

You must be home bound to receive home care. Your physician must determine your need and write an prescription (order) for your care.

Is this 24-hour continuous health care?

No, skilled home health care is intermittent, with the frequency of visits determined by your physician and home health clinical team.

Where is care provided?

Care can be provided in your home, whether that is your house or a family member's, an adult family home, assisted living or retirement home. Home health cannot be provided in a hospital or nursing home.

When are services appropriate?

Home health care is specifically designated to deal with acute changes in a patient's physical and/or mental condition. These changes can be related to a worsening of a long-standing illness, a new diagnosis or a need for post-operative care and education. These changes can be physical and/or mental in nature.