 FREQUENTLY ASKED QUESTIONS
What is home health?
Home health is a physician-ordered service designed to enable patients to
maximize their ability to function safely at home by teaching patients and their
caregivers how to provide effective, appropriate care. Symptom and disease
management, medication management, mobility, home safety issues and a wide range
of education are among the many needs covered. Our services are available
7 days a week, 365 days a year, depending on your needs.
Can I call in my own referral?
We are happy to answer any questions you may have about the many services we
provide. However, we must have a physician's order to provide care.
Talk to your doctor if you feel you have a need for home-based services.
How do I qualify for Medicare home health?
Your physician must determine your need for home-based care and write an
order for your care. Medicare must be your primary insurer.
Is this 24-hour continuous health care?
No. All care is intermittent, with the frequency of visits determined
by the physician and home health clinician.
Where is care provided?
Care can be provided in your home, whether that is your house or a family
member's, an adult family home, assisted living or retirement home. Home
health cannot be provided in a hospital or nursing home.
When are services appropriate?
Home health care is specifically designated to deal with acute changes in a
patient's physical and/or mental condition. These changes can related to a worsening of a long
standing illness, a new diagnosis or a need for post operative care and
education. These changes can be physical and/or mental in nature.
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